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High-volume P2P operations face a compliance challenge: verifying identity manually for every counterparty creates friction, errors, and inconsistency. This use case shows how Silver5 AI automates the KYC process end to end — from initial verification to audit-ready records.

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The challenge

Manual KYC creates inconsistent records, delays, and relies on individual operator judgment. When volume is high, screenshots and spreadsheets don’t scale — and regulators expect standardized, auditable evidence. One operator following up on a document via chat while another uses a different checklist means your compliance posture is only as strong as your least consistent team member.

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How Silver5 AI solves it

1

Enable KYC & Client Management and connect your verification provider

Activate the KYC & Client Management module and connect Didit (free) or Sumsub. Didit is available at no additional cost and integrates directly into the Silver5 workflow.
2

Enable the AI Agent to request KYC automatically on new orders

Configure the AI Agent to trigger a KYC request as soon as a new order is created. The customer receives a verification prompt within seconds — before any payment step begins.
3

Choose your KYC delivery mode

Select Link mode to redirect the customer to a hosted Didit verification page, or Manual mode to guide them through document submission directly inside the Binance P2P chat.
4

The AI Agent guides the customer through document submission

The agent handles the entire customer-facing interaction — explaining what’s needed, answering common questions, and following up if a submission is incomplete or unclear.
5

Didit verifies the identity and returns a result

Document authenticity, biometric matching, and liveness detection are processed automatically. Results are returned in under 2 minutes in most cases.
6

Operators review and approve or reject from the Clients panel

Your team sees each verification result in the Clients panel alongside the linked order and chat history. Approval or rejection is a single action with a full record attached.
7

All records are stored with timestamps and linked to order history

Every verification — successful or failed — is logged with a timestamp and tied to the specific order and customer. Records are available for export at any time.

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Indicative results

~2 min average verification time

Didit returns document and biometric results in under 2 minutes, keeping the customer experience fast and reducing order abandonment.

+40% completion rate vs. manual process

Guided, automated flows remove the friction that causes customers to abandon manual KYC requests mid-process.

100% of verifications linked to orders

Every KYC result is automatically connected to the order that triggered it — no manual record-matching required.

Audit-ready export for compliance reviews

Full client records and verification histories can be exported on demand, giving your compliance team everything they need for internal or external reviews.
Use multiple KYC levels (available on Advanced and Enterprise plans) to apply different verification requirements based on order size or risk classification. For example, orders above a certain threshold can trigger enhanced due diligence automatically.

KYC & Client Management

Client database with order history, Didit and Sumsub integration, configurable KYC levels, and exportable records for compliance reviews.

AI Agent

Conversational AI that guides customers through KYC flows, handles routine chat interactions, and escalates to operators when needed.